General Questions
Answers for some general questions regarding our products and services.
- How to watch your digital piano lessons on my DVD player?
- I'm on a Mac using Safari, where's my download?
- Is there a deadline to download the video lessons if I order the digital downloadable course?
- I am having problems to log into my online account after I changed the password
- May I download the video lessons to more than one computer?
- How to listen the audio midi files from my iPad or iPhone?
- I have a Mac computer. I can't open the midi files of Piano Sight Reading audio exercises.
- I want to play piano at church. Which course will help me?
- What is the difference between DVD version and Downloadable version of the course?
- How to download the video files to my iPad or iPhone?
- What is the tracking number for my order?
- Do I need to pay sales tax when I order your piano course?
- I live in Canada. Do I need to pay the customs duty if I order your DVD courses?
- What are the differences between the Definitive Piano Improvisation course and the Sweet Sounds of Jazz Improvisation course? Do these two courses overlap?
- What are the differences between the Definitive Piano Improvisation course and the Hand Coordination, Runs & Fillers course?
- I live outside the United States. What is the exchange rate to convert to my currency?
- The piano course I ordered doesn’t work for me. Can I exchange it for another one?
- What is your return policy?
- How long should I practice when using your piano courses?
- How long will it take to deliver my order?
- You have many piano courses; which one should I choose?
- I live outside the United States. Can I purchase your piano course from a local music store?
- I don’t have a credit card. How can I order your piano course?
- How to order your piano courses?